Legal aspects of bus trips Validity of passenger rights
In which buses are passenger rights valid?
Bus passengers’ rights are basically valid if:
- A timetable has been published and it is therefore a scheduled bus service.
- The place of arrival or departure is within the EU (or EEA).
- The route is at least 250 kilometres long.
- The majority of the route is covered within the EU (or EEA) or no stop on the route is located outside the EU (or EEA).
The legal bases are Article 2 of Regulation (EU) No 181/2011 and Article 32a of Austrian Law for Bus Services (Kraftfahrliniengesetz).